If you’ve legitimately signed paperwork with your agent and they are franchised; meaning they are licensed by the state in which they operate and have been officially approved by SAG-AFTRA, then chances are, they are submitting you.
It’s easy to blame your agent; they are the ones who are “supposed” to be getting you the audition. But it’s usually not their fault. They can only do so much with the tools you’re supplying them. If your reel is outdated and not showing casting what you are capable of, it won’t matter how quickly they submit you. Make sure you’re helping them so they can help you.
Related reading: What Is Cross-Boarding in TV? What Actors Should Know, Breakdown Services vs. Actors Access: How Submissions Work and Are You Taken More Seriously as SAG Than SAG-Eligible?.
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